Shipping and Returns
The Sock-tacular guide
Q: When will my sock-tacular shipment arrive?
A: Hold your horses, or rather, your socks! Orders usually fly out of our warehouse faster than a sock disappears in the laundry. Expect your new sole mates to land at your doorstep within 3-5 business days for standard shipping. If you’ve opted for express shipping because you just can’t wait, look for a knock on your door in 1-2 business days. Patience is a virtue, but who needs virtue when you’ve got speedy deliveries?
Q: How much do I have to shell out for shipping?
A: Less than the cost of losing your favorite sock behind the dryer! We offer free standard shipping on orders over a certain amount (because we’re nice like that). For orders that don’t meet the “sock quota,” a small shipping fee applies. Check our website for the nitty-gritty details. Trust us, it’s a deal that’ll knock your socks off — metaphorically, of course.
Q: What if I’m not head-over-heels for my socks?
A: Impossible! Just kidding. If your socks aren’t making your toes wiggle with joy, we’ve got you covered with our No Sock Left Behind policy. You can return or exchange your socks within 30 days of purchase, no questions asked. Well, maybe one question: “How can we make your feet happier?” Because that’s what we’re here for.
Q: How do I send back my not-so-perfect pair?
A: It’s easier than putting on a pair of socks in the dark! Simply visit our website, fill out the return form, and you’ll receive all the deets on how to send those socks back to Sock Headquarters. And don’t worry, we’ll handle the return shipping fee because we’re committed to your feet’s happiness.
Q: Can I exchange my socks for a different style?
A: Absolutely! If you’ve had a change of heart, or rather, a change of sole, we’re on board. Follow the return process and indicate that you’re looking for an exchange. Let us know what style has caught your eye, and we’ll make the switch faster than you can say “sock swap.”
Q: How long until I get my refund or exchange?
A: We hustle harder than a sock hiding from the laundry monster. Once we receive your return, we’ll process your refund or exchange posthaste. Refunds shimmy their way back to your original payment method within 5-10 business days, while exchanges will be re-shipped ASAP. We won’t leave your feet hanging!
Remember, at Socks For You, we’re dedicated to making your feet the happiest they can be, from checkout to unboxing, and every step in between. Any more questions? Our Sock Support Team is ready to jump in and help — just give us a shout. Now, let’s get those feet dressed in something spectacular!